Harkey Construction, Inc.
<< BackHarkey Construction, Inc.
You could talk to a lot of general contractors before finding one you can truly trust. That’s why it’s so significant that there’s a general contractor in Sonoma County who clients say has earned their trust time and again over the last 25 years.
Harkey Construction, Inc. in Windsor CA is owned by husband-and-wife team Lori and Jeff Harkey and their customers attest that Harkey Construction is the trustworthy builder in Sonoma County.
Trustworthy Leadership At Harkey Construction, Inc.
Previous customers say Harkey Construction has a proven track record as honest contractors with a high-level of integrity and it’s due in part to the consistent leadership from Jeff and Lori Harkey, who together have more than 58 years of experience in construction and strong roots n the community. “Our company has 25 years of history here locally,” says Jeff Harkey.
Unlike contractors who are rarely available to speak right away when you call, Harkey Construction, Inc. has a full office staff that handles customer inquiries, and that staff is well trained in service and problem solving. “We actively train our employees to help develop their leadership skills, including on-site training for management and administration and company-wide safety training,” explains Jeff Harkey. “We also hold weekly foremen’s meetings and have an outside consulting service that helps us provide even better training for all of our employees.”
Clients praised the leadership at Harkey Construction that leads to higher quality work through better oversight. During research phone calls, a customer named Dean said, “The construction supervisor was fantastic!” Another customer named Marvin shared, “The foreman on the job is very conscientious has a heart as well.”
Harkey Construction Has Trustworthy Crews
Some so-called construction companies are really just a contractor and a few helpers, so they take too long to complete jobs and oftentimes struggle to finish larger jobs. But Harkey Construction, Inc. has full crews of experienced, skilled employees. Jeff Harkey elaborates, “We have full office and field staff, and that means that we have the capability to take on a work load that smaller contractors don’t. Because of our skilled employees, we care for our clients throughout the job and give them a quality end product.”
And continuing education is a priority for Harkey Construction employees. Jeff Harkey explains, “Our foremen are well-educated and have been in the trades for a long time. We also encourage employees to continue their education so they can better serve the customers.” Lori Harkey adds, “That includes construction courses at local colleges. We actively promote education for our crews.”
Project Scheduling You Can Trust
Clients love the estimates and project schedules they get from Harkey Construction, Inc. Jeff Harkey explains, “We have a detailed project schedule for each job that 
helps us communicate within our company and with our clients. With that schedule, the homeowner sees the overall picture and knows ahead of time how the process is going to go.”
Those detailed project schedules keep the project running smoothly even when changes must occur. Jeff adds, “We document all changes so that everyone on the team, including the homeowner, can keep track of our forward progress.”
Communication is a hallmark of Harkey Construction’s success. “We’re in contact with the homeowners on a daily basis if it’s needed or wanted, and all of our foremen have laptops and wireless access into our files,” Jeff Harkey details.
During a research phone call, a client named Bob explained how the communication at Harkey Construction, Inc. earned his trust. “You could always get a hold of the project manager. That was a big thing.”
Earning Trust through Lifelong Community Ties
The Harkeys treasure their lifelong roots in the local community. “We were born and raised in the area and have had our business here for 25 years, so we know the community well and they know us,” says 
Jeff. “Our name is on the company and that shows that we’re accountable. We strive to make every job the best because we understand that our reputation is only as solid as the last job you’ve completed.”
Jeff Harkey started working in construction at 18. He and his brother went into business together in 1991, and soon after, Lori joined the company from the corporate world. “I was working for one of the largest software companies in the world, and that corporate training and experience helps us see the bigger picture and run an even more effective business to the benefit of the clients.”
And it’s more than just clients who reap the rewards. The community benefits from those local ties too. In 2009, Harkey Construction helped save the annual Windsor CA fireworks display by raising more than $35,000 in 35 days. Doug Christian, Sales and Marketing Director at Harkey Construction remembers, “Four and a half weeks before the event, the town announced they didn’t have the money and were cancelling the fireworks display. We came into work and the first thing Lori Harkey said was, ‘We have to do something about it.’ And we got started right away. We spent 35 days to make it happen.”
So Harkey Construction, Inc. in Sonoma County is the general contractor known by clients and the community for being the trustworthy local contractors. Perhaps a previous client named Mary said it best when she shared, “What an excellent job. Their ability to explain things to me, connect with all the subcontractors involved, and carry through on things builds trust.”
| Company Name | Harkey Construction, Inc. |
| Facility Address | 810 DenBeste Court #101 Windsor CA 95492 |
| Phone Number | (707) 836-1315 |
| Alt Phone Number | – – |
| Office Hours | 8am-5pm M-F |
| Email Contact | Send an email to this Company |
| Areas Served | Sonoma County incl. Santa Rosa CA, Healdsburg CA, Sebastopol CA, Windsor CA, Petaluma CA, Alexander Valley CA, Penngrove CA, Cazadero CA, Cloverdale CA, Lytton CA, Geyserville CA, Larkfield CA, Fallon CA, Lakeville CA, Cotati CA, Rohnert Park CA, Kenwood CA, Mark West CA, Roseland CA, Fulton CA, Vineburg CA, Sonoma Ca, Boyes Hot Springs, Temelec CA, Agua Caliente CA, Schelville CA, Eldridge CA, Glen Ellen CA, Fetters Hot Springs CA, El Verano CA, Freestone CA, Valley Ford CA, Villa Grande CA, Bodega Bay CA, Sheridan CA, Camp Meeker CA, Duncans Mills CA, Jenner CA, Graton CA, Ft Ross CA, Monte Rio CA, Rio Nido CA, Forestville CA |
| Owners | Jeff Harkey & Lori Harkey |
| Owner’s Years in Industry | – – |
| Number of Employees | – – |
| Licensing | State Contractors License #790931 (B) |
| Insurance | General Liability In-Force |
| Insurance | Contractor's Bond number 1100505 in the amount of $15,000 with the bonding company AMERICAN CONTRACTORS INDEMNITY COMPANY. |
| Insurance | Contractor's Bond number 1100505 in the amount of $15,000 with the bonding company AMERICAN CONTRACTORS INDEMNITY COMPANY. |
| Education Credentials | – – |
| Certifications & Memberships | Prime Buyer's Report TOP 10, Better Business Bureau, Diamond Certified, Chamber of Commerce-Santa Rosa, Chamber of Commerce-Windsor, NARI (National Association of The Remodeling Industry), NCBE (North Coast Builders Exchange) |
| Awards | Small Business of the Year - Windsor Chamber of Commerce; Best Contractor Award 2013-2016 - Northbay Biz Magazine |
| Area of Expertise | general contractors, residential general contractors, custom home building, commercial construction company, tenant improvements, home additions |
| Key Brands | – – |
| Key Equipment | Eight American-made work trucks, dump trucks & trailers |
| Customers Served per Year | – – |
| Type of Customers | Residential, commercial, wineries |
| Warranties & Guarantees | One-year warranties on products and workmanship. Call for details. |
| Pricing | – – |
| Credit Cards Accepted | – – |
| Financing | – – |
- “Thank you so much for the great work you did on our new office. You obviously have a great crew who enjoy working for you. We hope to see you at our open house later this summer.”
- Joni & Stanley Jacobs, MD
- “I have full confidence that you built me a solid building, the right way. I appreciate it and I give you a glowing review to everyone who asks (which seems to be like everyone I talk to).”
- Bob Koenitzer, DDS
- “The house is absolutely wonderful and we are enjoying it completely. You folks did a fabulous job and the quality of workmanship shows! Also, thanks for being so easy to work with and so cooperative.”
- Anna Ghandour
- “Great service, professional, respectful, neat clean job… Happy Customer!”
- Lisa Higgenbottom
- “Thanks again for such a fine job you all did on our house! We love everything & are receiving compliments constantly! You guys are absolutely terrific! I would recommend you to anyone!”
- Sharon Theodore
- “Thank you! It has been a pleasure working with you and your staff. Very professional, responsible, timely and pleasant! Would highly recommend Harkey Construction! (And I have)”
- Connie & Dennis Plehn
- “… the outstanding work done on last summer’s addition, amply demonstrate the care and capabilities of Harkey Construction. I greatly appreciate your efforts.”
- Peter Banks
- “I want to thank the team for their professionalism and craftsmanship. The crew that did the work were courteous and considerate, and did a great job…worked hard to find the solution that would meet our needs, quality-wise and cost-wise…always honest and open about all of the issues. …constantly informed us of work status and gave us opportunities to discuss the plans and the results so that we felt part of the team, and were consequently happy with the results at the end of the job…did all this while staying within the scope of work. I don’t think other companies would have given such excellent service.”
- Chris Gilbert, Gilbert-Hamilton Photography
- “It has been a real treat working with you all! …always courteous, prompt, easy to understand, thorough, etc. — so unusual in today’s business world!”
- Grace Barner
- “This was a very sensitive project … your expertise and professionalism helped us complete this project on time and within budget.”
- Randy Furuta, Project Manger, Pacific Gas & Electric
- “I have been impressed with his operation on several counts … attention to detail, timeliness, honesty and quality workmanship appear to be an integral part of his business …”
- Jack Rust, Building Superintendent, North Coast Division, Pacific Gas & Electric
- “What an excellent job … your man’s ability to explain things and connect with all the subcontractors involved, as well as carry through on even the simplest of things like start times, certainly builds trust … I’m a big fan …”
- Mary Wolski
- “Work looks great!” “The greatest contractor company in the world!” “Owners of the most gorgeous house on Daybreak Court”
- The Sheldons
- “They made our dream come true, the Harkey boys do wonderful work…we’re blown away by how much we like our kitchen”
- Martin and Ann B. Coyne
- “This truly was an enhancement … thank you for your work … your crew was very professional … we are grateful for gifts such as this that help provide for the people we serve.”
- Stan Higgins, Oaks of Hebron, Inc.
Harkey Construction Super Review
Harkey Construction offers quality work, timely services, and fair value provided by caring, responsive, and professional construction staff.
“The house is absolutely wonderful… You folks did a fabulous job and the quality of workmanship shows! …Thanks for being so easy to work with and so cooperative.” This is what a client named Anna G. wrote about Harkey Construction in a review on the company’s website, and it matches much of what I read during my research. To start, I visited all seven source review sites and read every single review, a total of 205 reviews.
In total, Harkey Construction has a 5-star average on Google from 2 reviews, 4 on Yelp from 7, 5 on Houzz from 6, 4.9 stars on Facebook from 16 reviews, and a 96 % customer loyalty rating on Diamond Certified, adding to evidence that they’re in the top tier of construction companies in the Bay Area in terms of true satisfaction performance.
Work
It’s important to consider what past clients have said about construction companies they’ve hired, especially in terms of the work they had done. Savvy homeowners who are hiring contractors can learn a lot about what they can expect by reading what previous customers have experienced.
When it came to this company’s work, Laura L. said in a Diamond Certified phone survey, “They met my highest expectations.” Likewise, in a Yelp review, Ed M. reported that he had hired the company for two separate major projects, including a master bathroom remodel and replacement windows and siding: “We have actually enjoyed both processes. Whenever we have a large project, Harkey will be the first company we call.”
Reviews like these can give new customers peace of mind as they further research companies they want to hire.
People
Company employees also got a lot of positive recognition in reviews. Thirty reviewers mentioned how much they enjoyed working with the company and its employees. On Yelp alone, four of the seven reviews specifically state how much the reviewers enjoyed their interactions with the company.
Twenty-three reviewers also talked about how the company does their best to please customers and make sure the job is done correctly, and 17 used the word “responsive” to describe the attention they received. From answering phone calls, talking about the project in detail, and emphasizing communication, these reviewers commented that they love the way the company puts customers first. A reviewer named Bill W. said, “We received a lot of personal attention.” He also pointed out the company’s “cooperative attitude,” and that “they were very responsive.” Bene M. said that the company employees were “Very honest, on time, and very easy to talk to.”
Quality
Forty-five reviewers used the word “quality” to describe the company’s completed work. In fact, 27 % of all reviewers referenced quality work or dedication to quality. Bill called the company’s workmanship “world-class.” He added, “The entire Harkey team… did incredible work. This is truly the level of craftsmanship that I thought was no longer obtainable…”
This is an especially important factor to consider now because quality work can be hard to come by due to the strength of the home construction and repair market. With more demand on companies’ time and more competition in the market, consumers have reported lower quality work. However, reviews of this company show that’s not the case with them.
Timing and Price
Homeowners want contractors who stay on budget and on schedule, and reviewers said this company delivers in both of those areas. Mark B. said, “They did the job on time, on budget.” Robert G. wrote, “They worked really well with me to make sure we kept things on budget and extremely close to the completion date.” Diane H. said, “They worked with us on price and what we could afford.”
However, Lori S. shared that she had to wait to get the bid and for the job to start, so she docked two stars. That review sheds light on something clients should be aware of—the potential that the most in-demand companies may be busy and may not be able to start jobs right away. That means clients should ask about timelines and how long each step of the process will take so that there are no surprises.
Budgets are also a big factor, and cost was mentioned in 20 reviews. A reviewer going by the handle ddrkgr remarked on how professional and reliable the company was when completing their interior home remodel: “They do quality work and provided professional advice and guidance… They provided us with great service overall and kept us within our budget!” Brian M. noted that the company “put together an incredible budget figure that allowed us to do even more than we expected for the cost.”
Now that I’ve read all 205 reviews about Harkey Construction and analyzed the responses, it’s clear that customers overwhelmingly appreciate what the company offers in terms of work, employees, quality, timing, and price. Although company claims about themselves can be hard to trust, real customers who have experienced what the company provides are the best source for information. And while any individual review can be inaccurate, the totality of the positive reviews across major and minor reviews sites shows that the company is performing very well for its customers.
Brian M. summed up the overarching customer experience, writing, “This is everything you want from a contractor … professionalism, craftsmanship, compassion,” adding that Harkey Construction is “a top flight company top to bottom.”
Written January 2020
Client Reviews
“Efficient, professional, and high quality work”
Alan F.
“They explained in detail what needed to be done, did it in a timely fashion, and did it to our satisfaction.”
“The owner was willing to go line by line on the contract with us to make sure we got everything we asked for. He even faxed us the contract twice. He had the most realistic bid. He was exemplary and professional. He made it easy. His team was more than on time. I felt comfortable giving them access to my house and walking away. I am going to use them again.”
Deborah T.
“Excellent project management, they completed the job with high quality, and they were on time.”
“Their overall responsiveness, there were three other Diamond Certified companies that did not provide me with a quote or respond to my email. They came out, looked at the job, they were very detail oriented, and worked with me on the job. He helped me through the whole process and it was a pleasure working with him.”
Carol C.
“That they were just really easy to work with, very respectful, and on time”
“Their dependability”
Bill R.
“I thought they gave very attentive and personal service. They had very high integrity and they were very client oriented. They were very pleasant to deal with.”
“Just their style of dealing with the client”
Bill W.
“They were absolutely great. They were polite, they did a great job, cleaned everything up, and the windows look great. They did an excellent job and all of the neighbors comment on how good they look.”
“They were easy. I called for a bid and they worked with me to get a good deal. They were very polite.”
Carol P.
“They worked with me really well.”
“They did the job and they did it the way I wanted them to.”
Ruby B.
“They listen to everything you have to say, finished in time, if we had a problem with their subcontractors they took care of it immediately. Everything went just fine”
Chuck J.
“We received a lot of personal attention. They also had a very cooperative attitude about changes and things like that. They were very responsive to any issues that came up. I thought we developed a good relationship with them. We will be using them again.”
Bill W.
“Trust them. They know what they are doing and you will be happy.”
“They were professional, they did what I needed in a timely manner, and they corrected anything that I did not like immediately. They are very good people to work with. They are honest and fair people. He is perfect.”
Jeanie W.
“They are honest and trustful. They didn’t try to hide any mistakes. If there was anything wrong, they fixed it and there was no hassle. They didn’t bring headaches.”
“Their crew was very polite and clean. They were on time and very professional. The surrounding neighbors who saw them work also hired them and I am considering using them again.”
Ann G.
“They do things on time, they are very neat and clean, and they are great. I am totally satisfied with them. The people who work for them are very good.”
“All kinds of things, they got the job done exactly on time and they found what the problem was when no one else could find it.”
Linda G.
“Honest, dependable, and on time”
“I would give them a ’10+’. I like their dependability and the quality of their work.”
Magdalena M.
“Good follow-through, good follow-up, and good customer service, they are attentive to details.”
“They got in and did a good job.”
Shellie H.
“They did a wonderful job and they were friendly and courteous. I really liked working with them. They did a marvelous job.”
“I would give them a ’10+’. I liked the end product.”
Robin G.
“They were great. They were professional and on time. They delivered on every promise.”
“They were very truthful and they met my highest expectations. I am willing to recommend them to anybody. They followed up on everything.”
Laura L.
“I liked that they had a good reputation and they were local. They answered my calls right away and they came back when I needed them.”
Barbara B.
“Excellent quality, very responsible, and they are very responsive.”
Gene C.
“Very honest, on time, and very easy to talk to, we love them.”
Bene M.
“They listen to what I want. I think that they try to do their best to please me to the point where if there is some miscommunication, they will fix it to make sure it is done right.”
Monika B
“I would rate them an ’11’. We’ve used them twice. I like the quality of their work, the explanation that goes along with it beforehand, and their clean-up.”
Andie M
Harkey Construction, Inc. Articles
Article1.png
Article2.png
Article3.png
