Top-Rated Kitchen & Bath Remodelers - Howard County, MD

Complaints from consumers about contractors usually have something in common, a lack of reliability, whether it’s price quotes that can’t be relied upon to be met, deadlines missed, not delivering the promised quality, running away with your deposit, or just the overall failure to do what they say. But it can be impossible to know if one is really reliable when you haven’t used them before, unless their previous customers told you exactly that; that they’re already proven reliable. And that’s just what we heard from previous customers of Frederick County firm PM Cermak Remodeling in Frederick MD (now PMCR Corp) and owner Peter Cermak, including for remodels, new construction, or damage repair. Proven Reliability Means High Rate of Repeat Customers at PMCR in Frederick MD PMCR owner Peter Cermak explains that one reason new customers feel so able to rely on him is they probably already know someone he’s done work for, even if they don’t know it yet. “With the referrals we get, it’s obvious they know someone who’s been thrilled with our work. But if they weren’t referred to us, they probably still know someone we’ve worked for, a friend or a neighbor of theirs.” That was the case with one of the customers we called as research for this article, Dena, who told us, “He had done some work for somebody in our neighborhood. He did a bathroom for me and did a great job.” And...